Memphis Towers and Serenity Towers Tenant Issues

Serenity Towers residents called code enforcement due to lack of air conditioning. Millennia Housing is now in environmental court and faces fines.

MEMPHIS, Tenn. — Memphis seniors in two separate apartment complexes are unhappy with poor living conditions, mold, rodents, and even a lack of air conditioning.

“We have Godzilla rats, mutes and cockroaches, the black mold is awful and the smell of rat urine and feces, said Memphis Towers tenant Gertrude Dennard.

She continually called for help from the apartment’s management company, Millennia Housing Management, but said nothing had changed… including the hot water which has been on and off since April.

“It’s muddy brown like it came out of Mississippi…so we can’t cook with it, can’t drink it…I don’t want that dirt in my hair…on my body,” Dennard said.

Geraldine Brown also lives in Memphis Towers and she took us to her one bedroom apartment.

“These are mousetraps, I caught a mouse yesterday… I keep this water on so I can flush the toilet in case they shut off the water… It was all mold,” he said. -she explains. “You see where they hid it.”

Millennia Housing also runs four other properties in Memphis, and tenants at their other property, Serenity Towers, have expressed frustration with the lack of air conditioning.

“I have four fans in the living room, one fan in the kitchen…in the bedroom,” said resident Lawrence Oliver.

Residents contacted the Memphis Tenants Union, an organization that fights for safe, secure and dignified housing.

“There is an agency that is responsible for holding this corporation accountable…for urban housing development and the HEF board,” said Memphis Tenant Union organizer Jeremiah Smith.

Serenity Towers residents called code enforcement due to lack of air conditioning.

Millennia Housing is now in environmental court and faces fines for failing to respond to air conditioning issues.

People living in Memphis Towers have also contacted code enforcement about the hot water issue, but nothing has been done to resolve the reported issues.

There were also fire trucks at Memphis Towers, but it’s not yet clear why. Tenants said they hoped it would set off some red flags.

ABC24 has contacted the Department of Housing and Urban Development as well as the management company, but there has been no response so far.

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